Frans Verhoeven, Partner Delivery Manager at iWelcome, shares his insights and experience on the pivotal role of IAM in digital transformation programs.
I was requested to write a blog on the pivotal role of Identity & Access Management (IAM) for digital services and/or transformations. Being an IT-savvy guy, this sounded like a no-brainer to me. But how to bring across the message in such a way that my friends and family will understand it as well?
Luckily, Facebook jumped in to save me!
In his blog post on the Cambridge Analytica case, Mark Zuckerberg did a great job explaining the essence of Identity & Access Management (IAM) when he described the actions Facebook will take to guarantee people’s privacy. Thanks Mark!
The 3 points below – as summed up by Mark Zuckerberg – show exactly why IAM is key!
In essence, Identity & Access Management is about connecting and protecting people, things and IT. This goes for an organisation’s customers, business customers, employees, external developers, Internet-of-Things devices, IT systems, etc. By providing people (and most recently also IoT devices) with the right access rights, they can connect to your organisation the way you want them to.
The core of Identity & Access Management can be explained via three pillar points:
A great example of IAM in practice is provided by Steve Jobs in a movie that went viral recently:
Whether your digital transformation program is a greenfield project, if you’re about to add new digital services or it concerns replacing the complete legacy IT landscape as first step in the further digital transformation: these 3 pillar points will inevitably cross your path.
All in all, it’s still a no brainer for me. But believe me: making this IAM magic happen in the background in a smooth and simple user flow is quite a challenge. The recent Facebook scandal more or less proves my point. For this reason, at iWelcome we do not only provide a state-of-the-art IAM product: we also partner with the best of the best of organisations to support you in this journey.
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Partner Delivery Manager at iWelcome
Frans has extensive experience in leading complex IT projects in Identity & Access Management and Digital Transformation. For the last three years at iWelcome, Frans has been responsible for client onboarding and delivery. As of February, Frans has changed to the role of Partner Delivery Manager, focusing on expanding’s iWelcome’s ecosystem.