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iWelcome puts organisations throughout Europe to the test, performing a two-monthly assessment on GDPR-compliance on customer interaction. This is the fifth edition, post-GDPR.
This is the fifth edition of our research, reporting on our measurement in June 2018 (after GDPR). The results are very interesting. There has been a clear shift. Where in the months before GDPR only small changes were measured, we now observed major changes. Data retention policies where introduced, companies introduced completely new privacy policies, etc.Download full report to read more...