Project Manager Job Vacancy - iWelcome

Project Manager

Locatie: Amersfoort

Project Managers are responsible for on-boarding new customers to iWelcome’s IDaaS platform and for managing professional services engagements that are executed on a time & material or a fixed price basis. You have a pivotal role between the customer, iWelcome operations- and professional service organisation and you are a key player for creating the first positive service experience in multi-year commitments during the on-boarding phase of new customers.


Key responsibilities

  • On-boarding new customers by managing all set-up, connection and configuration processes;
  • Presales activities and guidance through the complete sales cycle, mandatory in situations that may include customisation work or other professional services activities; Support includes writing and reviewing part of proposals, assist in answering ‘requests for proposals’ / ‘requests for information’;
  • Managing Proof-of-concepts and Pilot;
  • Identify and quantify the potential (technical) risks to any Professional Services engagement, and prepare mitigation plans to minimize or obviate their impact on the project at the inception as well as throughout the duration of the project;
  • Manage professional services projects (time & material and fixed price) within time & budget. Ensure that: a project plan is agreed at inception, that at any point of time, status, risk, progress and achievability of milestones / deadlines are available and that deviations are managed timely and accurately. Ensure that all project documentation is accurate and in place and available for team members and iWelcome management on the iWelcome systems;
  • Strictly follow communication lines and inform all stakeholders in a timely fashion;
  • Escalate issues to iWelcome management at the earliest moment;
  • Identify opportunities and provide feedback to the commercial and product development peers.


Our new Project Manager

  • Has a Bachelor’s or Master’s degree;
  • Has 8+ years proven track record in managing ICT and/or change projects within large organisations and has preferably recent experience with cloud and / or outsourcing and / or infrastructure and / or IAM based projects;
  • Has worked with project management methodologies like Prince II and is familiar with agile development methodologies like SCRUM and ITIL based operations processes;
  • Is eager to exceed customer expectations, in balance with iWelcome’s primary business goals;
  • Is proactive, communicative and responsive towards (new) customers and other stakeholders;
  • Is comfortable in a dynamic environment such as iWelcome, does not show a 9-5 mentality and likes to make a difference;
  • Is a fluent speaker and writer in both Dutch and English;
  • Is self-motivated, however likes to work as part of an ambitious team.


What we have to offer
You’ll be working with a talented group of people at one of the few technology ‘scale up’ companies in The Netherlands to build, sell and operate an innovative Identity and Access Management cloud platform. We have our offices centrally located in Amersfoort (HQ) and Nijmegen, The Netherlands, sales reps in UK and Germany, and our development teams in both the Netherlands and Cluj-Napoca, Romania.
We have a vision, know what we want and have the ambition to make a difference in the IAM market. We expect the same from our colleagues so we make sure we provide everyone with the best possible working environment and actively support career development.
And naturally, we offer a full package reflecting your contribution to iWelcome!
About iWelcome
iWelcome is the European (IDaaS) provider, built from the cloud for the enterprise. With iWelcome’s cloud platform, organisations can manage the identity lifecycle and access rights of employees, customers, partners & suppliers in a simple, secure and efficient manner. The iWelcome platform is built as a generic cloud service, yet accommodates the extensive security and integration requirements of enterprise customers. iWelcome is named by leading analysts Gartner and KuppingerCole as the global innovation and product leader for its Consumer IAM offering and currently services 50+ enterprise customers with more than 25 million users. Organisations like Southern Water, PostNL, USG People, RWE, Helvetia and the Dutch Tax rely on iWelcome as their Identity Platform.

Great plan! Please apply on the button below and follow the next steps. For any questions you can contact Marc van Eick, Corporate Recruiter, on +31654243724.