Product Owner CIAM iWelcome vacancy Cluj-Napoca

Product Owner – Cluj-Napoca

About iWelcome

iWelcome is the European (IDaaS) provider, built from the cloud for the enterprise. With iWelcome’s cloud platform, organisations can manage the identity lifecycle and access rights of employees, customers, partners & suppliers in a simple, secure and efficient manner. The iWelcome platform is built as a generic cloud service, yet accommodates the extensive security and integration requirements of enterprise customers. iWelcome is named by leading analysts Gartner and KuppingerCole as the global innovation and product leader for its Consumer IAM offering and currently services 50+ enterprise customers with more than 25 million users. Organisations like Southern Water, PostNL, USG People, RWE, Helvetia and the Dutch Tax rely on iWelcome as their Identity Platform.

About the role

The Product Owners within iWelcome are responsible for defining the product vision as well as leading the iWelcome IDaaS product development and delivery within our product development lifecycle process. The Product Owner envisions and understands customer needs, coordinates feature backlogs and manages dependencies with the other Product Owners. He or She translates the product vision into a roadmap of software features as functional and technical requirements (stories), following Agile Scrum as the methodology for software product development. The Product Owner will also serve as an internal and external evangelist and spokesman for the iWelcome product offering, assist the sales, pre-sales, and engagement teams and feed our marketing department with vision and current state input. Success in this role will require strong ability to understand customer requirements and to translate and communicate this into use cases to drive engineering, as well as the ability to think strategically about our business and the competitive landscape.

Key responsibilities

The new iWelcome’s Product Owner:

  • Interacts with customers and VP Product Management to develop the product vision, strategy, and roadmap;
  • Interacts with customers to understand their proper challenges and needs, assuring the software features to be developed are relevant and will produce customer value;
  • Develops business cases for feature enhancements, to demonstrate viability of the enhancement, including target pricing and margin, addressable and realizable market, SWOT analysis, estimated development, implementation effort and support costs etc.;
  • Research competitors / similar products and provides insight into the overall market trends;
  • Defines the high-level roadmap items and refine them into detailed feature specifications;
  • Breaks down features into stories in a format which is clear, unambiguous and well understandable to technical team;
  • Defines concise acceptance criteria;
  • Runs effective refinement sessions to ensure the technical team understands well the scope of delivery for each story;
  • Assists the development team throughout the sprint as reliable source of truth for the product;
  • Works with Technical Leads & Scrum Masters to identify and resolve impediments;
  • Checks and sign off developed software features;
  • Assures quality gates are applied per the Definition of Done;
  • Reports directly to iWelcome’s VP Product Management 


Our new Product Owner:

  • Has 3+ years proven track record in a product management or product owner role in the identity, marketing or consumer-facing software industry. Preferably within an Agile development environment and/or with a cloud-based delivery model;
  • Has a Bachelor’s or Master’s degree;
  • Is able to effectively interpret and discuss topics with various stakeholders (e.g. Technology, Sales, Marketing etc.);
  • Is a fast learner with passion for customers, technology, and design;
  • Must be able to comfortably present to customers, partners and internal teams in various formats and venues;
  • Is able to work effectively in a changing environment; able to deal with ambiguity;
  • Shows proven leadership skills;
  • Is willing and able to travel within Europe;
  • Is a fluent speaker and writer in English;

What we have to offer

You’ll be working with a talented group of people at one of the few technology ‘scale up’ companies in The Netherlands to build, sell and operate an innovative Identity and Access Management cloud platform. We have our offices centrally located in Amersfoort (HQ) and Nijmegen, The Netherlands, sales reps in UK and Germany, and our development teams in both the Netherlands and Cluj-Napoca, Romania.

We have a vision, know what we want and have the ambition to make a difference in the IAM market. We expect the same from our colleagues so we make sure we provide everyone with the best possible working environment and actively support career development.

And naturally, we offer a full package reflecting your contribution to iWelcome!

When applying, please provide a detailed resume & cover letter to marc.van.eick@iwelcome.com

Location: Cluj-Napoca, Romania

Apply now

Please fill in your personal details and motivation in the fields on the right and we will get in contact with you shortly.