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Other Industries

Other Industries

One state-of-the-art platform to manage Consumers, Business Users and Things across industries

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Frictionless customer onboarding

Bringing offline customers online and converting website visitors to customers requires a frictionless process.

This vital step in the digital experience of a customer is supported by iWelcome's state-of-the-art capabilities like social registration, account matching, identity verification and progressive profiling. All of this is offered via out-of-the-box templates or can be build and customised by your developers using our API's.

Frictionless customer onboarding
Security, Privacy & KYC

Security, Privacy & KYC

 Are your customers really who they say they are? And can you offer them control of their own personal data? iWelcome offers the foundation for identification and compliance.

iWelcome with its European roots, knows how to deal with privacy obsessed customers and provides the functionality required for trusted customer relationships and compliancy reporting. GDPR requirements such as fine grained attribute consent, clear processing purposes, document consent and the right of access are all at the finger tips of customers, ready for reporting for the Privacy Officer, and can be integrated in your landscape with the Consent API. The iWelcome platform integrates with trusted login schemes such as eIDAS. To support KYC, identity information in iWelcome’s database is enriched with metadata to recognise patterns for fraud detection.

Connect Customers and Things

Identity Management is not just about people anymore. In many industries, the Internet-of-Things is complicating the identity landscape with smart devices and applications. These smart devices need to be connected to the (often multiple) identities of their users. And sometimes not just users, but also different applications and for example engineers.

Connect Customers and Things
B2B Delegation, relationships and mandates

B2B Delegation, relationships and mandates

Online relationships become more and more complex. Consumers interact with each other, have accounts with multiple users that all have different rights, mandate others to act on their behalf, etcetera. iWelcome’s CIAM platform has built-in functionalities to manage these complex structures across multiple relationships and mandates.

On top of that, iWelcome offers multi-level delegation, different options for onboarding (registration or invitation), which makes iWelcome’s CIAM very suitable to use in B2B situations. External business partners such as agents and brokers require easy and secure access for multiple users. To empower these business partners, a smooth delegated user management is a key capability for many organisations across industries.

Case Studies

Hanzehogeschool-Groningen

Hanzehogeschool Groningen

Hanze University is one of the largest educational institutions in the Netherlands, attracting many visitors and guests who require temporary access to its IT services. Easy registration and time-based access relieve the administrative burden.

WMF

WMF

WMF, a globally operating coffee machine manufacturer, is known for its innovative character within the coffee business. The company is now leading the coffee machine revolution by connecting machines and enabling them to communicate seamlessly.

USG-People-1

USG People

USG People is a specialist provider of employment services in Europe. USG People is active across 6 European countries including Austria, Belgium, France, Germany, Luxemburg and the Netherlands.