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Gartner’s Critical Capabilities for IDaaS, worldwide: iWelcome among the only two vendors rated ‘Excellent’

Gartner ranks iWelcome’s Consumer IAM (CIAM) offering among the best in the world with an ‘excellent’ rating for its capabilities. In our aim to become the CIAM solution of choice for European companies in a digital transformation and companies offering online consumer services at a scale to European consumers, we have added many consumer-oriented features, such as: social registration and login, full self-service, profile and consent management, service desk automation, B2B2C support and multi-branding of the UX.

The only IDaaS built for GDPR

We’ve built our IDaaS and even more specifically, our CIAM service with all the requirements of the new European General Data Protection Regulation (GDPR) in mind, therewith delivering privacy assurance and GDPR compliance as a standard part of our service. This includes multi-layer encryption to protect all privacy related identity information, a continues consent mechanism, the ‘right to be forgotten’ and the Consumer’s right to fully access, view, alter and export his or her information.

One platform for CIAM and Workforce IAM

iWelcome is included in Gartner’s Magic Quadrant for IDaaS since 2014 for its support of enterprise customers and their workforces. Recent innovations in our IDaaS platform include a flexible data model for identity profile information, validation mechanisms for attributes, a micro-services architecture and a host of infrastructural components to bring agility, scalability and security to the next level. Although the bulk of fundamental changes originated from new requirements for Consumer IAM, our customers benefit from the same platform when supporting workforce, desk-less workforce and remote workforce use cases.

About Gartner’s Critical Capabilities for Identity & access management as a service, worldwide

The Critical Capabilities research evaluates 18 vendors' services using 11 critical capabilities and three common use cases: workforce to SaaS, business-to-consumer and traditional/legacy workforce. 16 vendors have US headquarters, 1 vendor is from India and iWelcome is the only European company on the list.

Gartner Critical Capabilities for Identity and Access Management as a Service, Worldwide, Neill Wynne, Gregg Kreizman, 29 September 2016. Research available on Gartner.com.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


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