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The insurance business faces multiple challenges. Digital business, customer focus and growth force insurance companies to adjust their infrastructure and online services. Discover more about the impact and solutions at the 3rd edition of ‘Digital transformation in insurance’, May 2nd/3rd in London.
Customer Engagement and Operational Agility
The conference will welcome more than 250 experts to debate the most burning issues the industry is facing around two main themes: Customer Engagement and Operational Agility. We will explore how digitisation is disrupting customer engagement, using AI, developing digital marketing, adapting to changing behaviours of new generations, but also how this is possible only through a higher operational agility and efficiency, allowed by digitisation. All this during panel discussions, debates, case studies and roundtable discussions while networking with industry experts.
The iWelcome UK team will be present to explain how iWelcome’s Identity platform can support insurance companies in engaging with their customer, building trusted relationships, in a manner that complies with new regulations as GDPR and PSD2. If you want to schedule a meeting with us, don’t hesitate to contact us!