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Smart Thermostats and Connected Homes

The Energy & Mobility industry is amongst the first to bring Internet-of-Things applications right into people’s living rooms. These smart devices need to be connected to the identities of their users. With many IoT-driven Consumer IAM projects successfully delivered, iWelcome is the ideal partner for Energy & Mobility companies with ambitions in Smart and Connected devices.

Smart Thermostats and Connected Homes
Better view of consumers, relationships and mandates

Better view of consumers, relationships
and mandates

iWelcome helps Energy & Mobility companies streamline the registration process, making it easy for consumers to create and register a profile. Even in complex situations with multiple users who have different rights in one account. Customer data can be easily accessed via reporting and visualisation dashboards but also seamlessly extracted into your marketing or customer care technologies.

Frictionless customer experiences across
countries & brands

Digital transformation results in fading country borders with consumers expecting the same frictionless experience independent of where they are. Often operating multiple brands in different countries, Energy & Mobility companies need to adopt a multi-brand, multi-country Identity & Access Management (IAM) strategy, allowing for social and local (governmental) eID login options.

Frictionless customer experiences across countries & brands
The highest standards in data protection

The highest standards in data protection

The EU data protection and privacy regulation GDPR lays strict requirements to organisations offering services to EU citizens. As iWelcome’s Consumer IAM platform is built fully GDPR-by-design, this allows Energy & Mobility companies to tick the box on key GDPR requirements, offering consumers the possibility to view, edit, download or delete their data and give and withdraw consent at all times.

Case Studies

Quby

Quby

Being one of Europe’s most innovative tech companies, Quby is on a game-changing mission: to convert the energy industry from merely supplying to offering a service that helps people deal with every-day needs and challenges. In the Netherlands known for its TOON smartmeter.

Innogy-1

Innogy

When an energy company brings together many brands across 5 European markets, the question of effectiveness of having several online customer access platforms is bound to be brought up sooner or later.

Southen-Water

Southern Water

UK utility company Southern Water identified Identity & Access Management (IAM) as the cornerstone for protecting and offering IT-services. They contracted Capgemini and iWelcome to enable access for employees and contractors to their IT-services.

Motability

Motability

Motability is a UK charity organisation that supports more than 650,000 people with disabilities to lease a car, scooter or powered wheelchair in exchange for their mobility allowance. By partnering with iWelcome, Motability is able to offer their users a smooth digital experience.