Protecting connected consumers and critical infrastructure
The Energy & Mobility industry is amongst the first to bring Internet-of-Things applications right into people’s living rooms. These smart devices need to be connected to the identities of their users. With many IoT-driven Consumer IAM projects successfully delivered, iWelcome is the ideal partner for Energy & Mobility companies with ambitions in Smart and Connected devices.
iWelcome helps Energy & Mobility companies streamline the registration process, making it easy for consumers to create and register a profile. Even in complex situations with multiple users who have different rights in one account. Customer data can be easily accessed via reporting and visualisation dashboards but also seamlessly extracted into your marketing or customer care technologies.
Digital transformation results in fading country borders with consumers expecting the same frictionless experience independent of where they are. Often operating multiple brands in different countries, Energy & Mobility companies need to adopt a multi-brand, multi-country Identity & Access Management (IAM) strategy, allowing for social and local (governmental) eID login options.
The EU data protection and privacy regulation GDPR lays strict requirements to organisations offering services to EU citizens. As iWelcome’s Consumer IAM platform is built fully GDPR-by-design, this allows Energy & Mobility companies to tick the box on key GDPR requirements, offering consumers the possibility to view, edit, download or delete their data and give and withdraw consent at all times.
Both Energy & Mobility are hot industries with cool new stuff as Smart Thermostats and Connected Cars & Houses taking over the show. To support these new initiatives, organisations need to make sure customer data is managed effectively and over all channels. But where to start?
This comprehensive “CIAM toolset for Energy & Mobility” contains a variety of documents that help you understand the value of CIAM in (large) digitisation and internet-of-things projects:
