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Consents on Documents & Attributes

Consent for the processing of personal data is a major theme in GDPR. It should be given “freely, specific, informed and unambiguously”. iWelcome provides the foundation for the customer dialogue, 'flows' for progressively capturing data and consents in an advanced meta-data model: 

  • consents for (updated) privacy statements;
  • preferences and consents for all data attributes needed;
  • consumer consent at the right time (JIT consent);
  • parental consent for underaged consumers;
  • all processing purposes per attribute.

Right of access, manage & withdraw consents

Allowing consumers to view, edit, download and delete their personal and consent data is not only a strict GDPR requirement: it is one of the cornerstones for building trusted consumer relationships.

With iWelcome's consent solution, you can either use a white-labeled self-service portal or choose to use your own portal complimented with our RESTful APIs. When using the consent module on top of iWelcome's Consumer IAM platform, consumers are offered one overview of all personal identity information including consent and preference settings.

GDPR and privacy reporting

In a heterogeneous IT-environment with front-office and back-office applications, Data Privacy Officers have a hard time fulfilling their legal obligations for keeping an up-to-date inventory of data collected and their processing purposes (GDPR article 30).

iWelcome traditionally provides the Single-Source-of-Truth (SSoT) for Identity data. With CLM, iWelcome also provides the SSoT for consented processing purposes. Consents are stored in iWelcome's (meta-)data model and kept actual. Changes in consent data are automatically propagated via the Consent-API for use by all other systems. As a consequence DPO's have their up-to-date inventory and reports at their finger tips.

Integrating with existing IAM solution

Many organisations already use customer registration and login, either home grown or a SaaS product. With GDPR they are confronted with new legal requirements that can not be fulfilled. At the same time they do not want to disinvest in their current solution.

iWelcome Consent Lifecycle Management is the perfect solution. It can be delivered as separate module, complementing an existing Consumer IAM ecosystem. All fully API-based, minimising the impact of integration. With this CLM-as-a-Service, you can offer full control to consumers, while allowing your own staff to optimise internal processes as customer care, auditing and cross- and upselling.

iWelcome's Consent Management Key Features

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