- About Us
iWelcome is looking for a new colleague to join our operations team. Collaborating with the service desk, a high qualified team is busy to analyse service effecting issues and develop fixes, perform maintenance, apply changes and extend the monitoring and operations toolsets for both customer as well as iWelcome in order to provide an efficient world class secure SAAS service.
We are specifically looking for a senior engineer capable to see the broad picture of our service components to pinpoint problem areas, look for the root cause supported by your colleagues and pragmatic to find a suitable solution. You will be in contact with our customers whilst looking into reported 3rd line issues.
As part of our team you will be working closely with the product team and its developers as well as the service desk for complex issues. You will be part of the 24x7 support team for the unfortunate event our services experience issues.
Required skills, experience
iWelcome is looking for a professional who:
Our new colleague:
What we have to offer
You’ll be working with a talented group of people at one of the few technology ‘scale up’ companies in The Netherlands to build, sell and operate an innovative Identity and Access Management cloud platform. We have our offices centrally located in Amersfoort (HQ), The Netherlands, a sales office in Italy, and our development teams in both the Netherlands as well as Romania.
We have vision, know what we want and have the ambition to make a difference in the IAM market. We expect the same from our colleagues, so we make sure we provide everyone with the best possible working environment and actively support personal and career development.
Naturally we offer a full package reflecting your contribution to iWelcome!
Want to join and grow your career in the forefront of IAM technology?
Great plan! Please apply through the button below and provide a detailed resume & cover letter.